Refund Policy
MatchaMasks offers a return or exchange within 21 days of you receiving the product. Returns will be refunded to the original form of payment. Unfortunately, we do not cover return shipping costs or refund original shipping charges.
You can email us at hello@matchamasks.com with your name and order number and we can organize the return or exchange.
Our main focus is to give our customers the best service possible!
FAQ
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Using Matcha in skincare provides powerful antioxidant protection, reducing free radical damage and environmental stressors. Its anti-inflammatory properties soothe redness and irritation, while chlorophyll detoxifies the skin, promoting a clearer complexion. Matcha deeply hydrates, balances moisture, and prevents dryness. It also combats signs of aging, brightens the skin, evens out skin tone, and controls oil production, reducing acne and keeping the skin fresh and matte.
Our skincare has been formulated for use on all skin types. To be 100% sure our product will work for you and your skin, we always recommend a patch test on a small area of skin (your forearm or your hand). If there is any irritation, discontinue use of the product.
MatchaMasks products should be used within 12 months of opening the packaging. Please try to keep the product away from heat, direct sunlight and store at room temp.
MatchaMasks orders are fulfilled and then shipped to anywhere in the united states in an average 3-5 days. (depending where you live shipping can take 1 day)
We firmly believe in safety of animals and No we do not test our products on animals, We believe in a world with no animal cruelty.
All of MatchaMasks products are free from synthetic and natural fragrance. Fragrance can smell great in skincare and have there own attraction but it can actually be the cause of irritation on your skin. MatchaMasks aims to always have the cleanest, purest, most natural line of product to benefit you Matcha Lovers.
Unfortunately we do not offer samples right now but we do offer free and easy returns if you're unhappy with your purchase.
All MatchaMasks products are sold exclusively online at MatchaMasks.com
Natural Organic & Toxin Free
Not tested on animals
Fast Shipping Easy Returns

For the Planet
About Us
At MatchaMasks, we revolutionize skincare with the natural power of matcha. Our mission is to provide high-quality, effective products that harness matcha's antioxidant, anti-inflammatory, and detoxifying properties. We are committed to sustainability, using only the finest ingredients, and ensuring no animal cruelty.
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